We have found that, generally speaking, it’s rare that a hotel lives up to the images that they post online, or anything on social media - however I can say... read more that in all honesty, the Emerald Cave Suites surpass any expectations. From the moment that myself and my wife arrived, we were made to feel not only welcome, but special, and valued. Whilst our suite wasn’t ready upon our arrival (we were early), the staff took our phone number and recommended places we could visit, whilst we waited until the check in time.
Sure enough, despite it being 13:30, we were called and informed the suite was ready, and we could check in.
We were in Cave Suite 18 and it was quite simply beautiful. The images shown here don’t do justice to how beautiful a room it is, and the features within. As well as the outdoor pool and sunbathing areas, inside we had an exceptionally comfortable bed, a fully equipped kitchen, a hot tub, and a bathroom with a shower which, whilst hot, was a most welcome way to the end the day. The privacy the suite afforded was second to none, and over the course of the time we spent staying there, we spent most of our time draped over various chairs outdoors, or floating around in the pool soaking in the sun and the stunning views.
A special mention must go to Irene, who couldn’t have made us feel more welcome, or more valued as guests. Not only did she show us to our suite and explain all of the features, but she also arranged a boat rental for us, as well as calling to check we were up and about before arranging any house keeping visits. She is a true asset to the organisation, and a part of what makes the experience of staying here so truly special and memorable.
Sadly, our 5 nights came to an end, but we will be back for certain. If you’re wondering whether you should book and stay - do it - you will not be disappointed.